1. Introduction

At The Deigners Zone, we strive to provide prompt and reliable delivery of our digitizing, vector art, and custom patches services. This Delivery Policy outlines our delivery processes, timelines, and associated costs to ensure a smooth and transparent experience for our customers.

2. Order Processing Time

• Order Confirmation: Once your order is placed, you will receive an order confirmation email within 24 hours.
• Processing Time: Orders are processed within 2-3 business days. Custom orders may take longer depending on the complexity of the design.

3. Delivery Timeframes

• Standard Delivery: 5-7 business days after processing.
• Expedited Delivery: 2-3 business days after processing, additional charges apply.
• International Delivery: 10-15 business days after processing, subject to customs clearance.

4. Delivery Charges

• International Delivery: Shipping charges vary based on destination and will be calculated at checkout.

5. Shipping Methods

We use reputable courier services such as FedEx, DHL, and UPS to ensure reliable delivery. Tracking information will be provided via email once your order has been shipped.

6. Delivery Address

Please ensure that your delivery address is accurate and complete. We are not responsible for delays or misdeliveries due to incorrect or incomplete addresses.

7. Order Tracking

You will receive a tracking number via email once your order has been dispatched. You can use this number to track your order on the courier’s website.

8. Delayed or Lost Orders

If your order is delayed or lost, please contact our customer service team at info@thedesignerszone.com or +8157454200 . We will work with the courier service to resolve the issue as quickly as possible.

9. International Customs and Duties

International orders may be subject to customs duties and taxes. These charges are not included in our shipping fees and are the responsibility of the customer. Please check with your local customs office for more information.

10. Contact Us

If you have any questions or concerns regarding our delivery policy, please contact us at:

The Deigners Zone
Email: info@thedesignerszone.com
Phone: +8157454200
Address: [7-G-502]H Noh No A-003 Block-8 Zafar Town Landhi